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Consumers have the following right of cancellation:
Notice of Cancellation
Right of Cancellation
You may cancel your contract within a period of 14 days without giving reasons in writing (e.g., letter, fax, email). The deadline shall commence following receipt of this notification in text form, but not prior to the conclusion of the contract and also not prior to performance of our duties of disclosure pursuant to Article 246 § 2 in connection with § 1 Section 1 and 2 of the Introductory Act to the German Civil Code (EGBGB) as well as our duties pursuant to § 312g Section 1 Clause 1 of the German Civil Code (BGB) in conjunction with Article 246 § 3 of the Introductory Act to the German Civil Code (EGBGB). Timely dispatch of cancellation shall suffice to meet the cancellation deadline.
The cancellation has to be sent to:
Kleine Str. 8
D – 38116 Braunschweig
Fax: +49 (0) 531 – 570465
Consequences of Cancellation
In the case of an effective cancellation the mutually received benefits are to be returned, and if so possible profits gained (i.e. interest) are to be released. If you are unable to reimburse us either in total or partially for services as well as return to us benefits received (e.g. amenities and advantage of using) only in an impaired condition, you are required to offer a compensation of equal value. This may still require you to meet the contractual payment obligations for the period up to the cancellation. Obligations to reimburse payments have to be fulfilled within a period of 30 days. For you, this period shall commence upon sending your cancellation notice, for us upon receipt of the same.
Your right of cancellation shall expire prematurely, if the contract, at your express request, has been executed in full by both parties, prior to your exercising your right of cancellation.
End of Notice of Cancellation